We work with international suppliers from the United States, Europe, and Asia to always ensure the best prices and the highest quality.
Our suppliers will ship your product directly from the factory to you.
The estimated delivery time is 10 to 25 business days.
In the event of customs delays and the package being held in Brazil, the time until release does not count toward the delivery timeframe.
We carefully select our suppliers not only based on price and quality, but also on faster shipping times.
If the estimated delivery time has passed, we recommend that you contact the postal service to clarify the reason for the delay.
If the postal service does not have possession of your order, please contact us immediately so we can verify the situation with our suppliers.
If a logistics issue with your order is confirmed, we will issue a FULL refund of your purchase immediately after completing these verification steps.
Your tracking code will be sent by email within 5 to 10 business days after your order is confirmed.
If your order was placed using Bank Slip (Boleto Bancário) as the payment method, the time between payment and bank confirmation may take up to 5 business days.
