Decree Law No. 1,804/80 regarding imports clearly states that every Brazilian citizen has the right to import products valued at up to USD 50 (fifty US dollars) without any taxation. The vast majority of our products are well below this amount, which generally prevents any issues with Customs.
In some cases, the status “Fiscal Issues” is related to ICMS Protocol 021/2011, which requires the collection of ICMS (state tax) in the destination state of the signatory states. In such situations, the shipment may be held by SEFAZ and will only be released after the required bureaucratic procedures are completed. If your product is taxed, please contact us so we can assist and try to minimize the tax charge.
If the charge is unavoidable and no other measure can prevent payment, the responsibility will lie with the final consumer.
We ask that you continue to monitor the delivery status through our tracking tool. Once the shipment is released, we will request priority handling. We apologize for any inconvenience caused.
